Communication and Shared
Understanding in Collaborative Writing
A thesis submitted in conformity with the requirements
for the Degree of Master of Science
Graduate Department of Computer Science
University of Toronto
© Copyright by Alex Mitchell 1996
Abstract
Writing is a form of communication. Writing together
is a process of negotiating for content and meaning of a text. Tools
to
support
collaborative writing must take into consideration the communication
which takes place both around and through the text.
An extended field study of two groups of four grade six
students was carried out to explore the impact of a shared text editor
on communication and writing during synchronous collaborative writing.
Analysis of the students' interactions shows that a shared editor affects
control of discourse, the pursuit of attention, and the development of
the common ground essential for shared understanding between collaborating
authors.
These observations suggest that effective collaborative
writing technology needs to satisfy design requirements in the areas of
concurrency control, awareness, and shared task spaces. These design requirements
were explored through the development of Calliope, a prototype synchronous
collaborative writing tool built using the GroupKit groupware toolkit.
complete
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